Below are some helpful
guidelines and information to better assist anyone interested
in purchasing artwork from this site:
An original drawing
is one produced with charcoal, conte, or pencil on acid
free paper.
A giclee print is
an archival ink print on acid free watercolor paper, and
it has a lightfastness rating of more than 70 years.
1
. Original drawings are available
unless otherwise noted. An original is the piece as
it is finished on the drawing board then signed and fixed
with a light coat of fixative to help prevent disturbance
of the media. My drawings incorporate a large amount of
charcoal and additional media that should be given great
care when handling due to its fragile nature. Also, my
method that I use to create the drawings produces small
noticeable marks and lines that are only visible upon
very close inspection. I maintain these marks, knowing
that it gives each piece a uniqueness and aged
quality which I have come to appreciate and enjoy.
Originals are sold on a
first-come basis. If two orders are received, I will give
priority to the first one received, and the second order
will be completely refunded if paid electronically, or
the money will be returned (money order, check..etc.)
through the mail.
Also, please
note that images on the computer screen may vary when
compared to the work in person, especially when dealing
with a reduction drawing or a pencil drawing.
2.
Payment options are as follows. Currently, I am
accepting money orders, personal checks, bank drawn cashiers
checks, and Credit Card payments only through a Paypal
account. If you do not have a paypal account you can
easily create one after adding an item to your shopping
cart. I highly recommend it. Paypal is fast, very secure
and easy.
Orders are
shipped within 7-10 business days.
Also, please
allow an additional time of 7-10 business days if paying
by personal check. Checks should be made payable to
Mark Reed, and all checks or money orders must
be drawn on U.S. banks and in U.S. funds.
3.
Shipping fees are set per item. I use two price
points for the shipping fees based on the size of the
work, and all prices listed on this website include
all shipping fees---postage and tracking. Although
tracking is not available for orders outside
of the US.
The base fee
that has already been added to the artwork you purchase
is below:
4.
Returns of all work are accepted. If for any reason
you are unsatisfied with your purchase please know that
it is returnable and that it must be in the same condition
it was received by you. No shipping expenses will be refunded
concerning this type of return.
Shipping
fees will only be refunded on works damaged during shipping.
If you decide
that you simply do not like the piece, then the shipping
will not be refunded after you return it and neither will
the additional shipping expense of sending the piece back
to me.
5.
Returns of damaged works. If your purchase was
damaged during shipping I will exchange or refund it for
you. Upon receiving the damaged one back, I will send
out a replacement and personally cover any additional
shipping expenses. If you do not want a replacement, I
will then refund your complete order plus additional shipping
once the damaged work is returned to me.
Again,
this is only for a piece damaged during shipping and I
should be contacted immediately about damaged goods from
shipping.
All original
artwork will be fully refunded once the damaged original
is returned to me. This refund will include cost of the
work plus your additional shipping expenses. If you are
returning a damaged original you can choose to have a
print sent to you if it is available. The difference of
the original cost versus the print cost will be refunded
to you as well as your added shipping expense.
*Any
prints or originals accidentally damaged by the buyer
from unforseen acts or situations will not be refunded
or exchanged.
6.
The return policy applies to both Giclee prints and
originals.
7.
After thirty (30) days of purchase no artwork is returnable
for any reason including shipping damage.
8.
Purchasing any work from this site is an automatic
acceptance of this return policy.
If
you have any questions about these policies, please feel
free to contact me at mark@thegodhunters.net